B k99 Terms & Conditions — Fully in Bengali

These terms and conditions form a legally binding agreement between b k99 (bk99.cash) and all its users. By accessing, registering on, or using any service on the b k99 platform, you confirm your acceptance of these terms.

B k99's Terms & Conditions are governed by the laws of Bangladesh. Bangladesh courts shall be the final authority for any disputes. b k99 reserves the right to update these terms at any time, and changes take effect upon publication on the website.

These terms apply to:

• All members registered with b k99 from Bangladesh
• Those using the b k99 website or app
• Those who are claiming b k99 bonuses or promotional offers
• For members using b k99's payment system

The minimum age to use b k99's services is 18. Anyone under 18 is strictly prohibited from opening an account or placing bets. b k99 may request age verification documents at any time.

When registering with b k99, you must provide accurate, complete, and up-to-date information. Providing incorrect or false information may result in account suspension or closure, and any funds held may be forfeited.

Registration Rules:

• Each individual may only open one account
• Opening multiple accounts from the same IP address or device is strictly prohibited
• You must register using your own name and mobile number
• Your national ID or passport number must be entered correctly
• To change your registered mobile number, please contact our support team

B k99 follows a KYC (Know Your Customer) policy. For large withdrawals or suspicious transactions, b k99 may request documents such as a copy of your NID, bank statement, or other verification materials. Withdrawals may be delayed until verification is complete.

Members are solely responsible for keeping their account password and login credentials secure. Allowing anyone else to access your account will be considered a violation of these terms.

Deposits and withdrawals on b k99 are fully transparent and secure. All major mobile banking methods in Bangladesh are supported, including Mobile Pay, Nagad, and Rocket. The minimum deposit is ৳500 and the minimum withdrawal is ৳500.

Deposit Rules:

• Deposits are generally credited to your account instantly
• Deposits must be made from a mobile banking account registered in your own name
• Payments sent from someone else's number may not be accepted
• A maximum daily deposit limit applies — contact support for details

Withdrawal Rules:

• Withdrawals are typically processed within 5 minutes
• Withdrawals can only be made to a payment method registered in your own name
• Wagering requirements must be met before withdrawing bonus winnings
• B k99 reserves the right to suspend withdrawals in cases of suspicious activity
• Withdrawals are processed faster on verified accounts

B k99 does not charge any hidden fees on deposits or withdrawals. However, your mobile banking provider may apply their own charges, for which b k99 is not responsible.

All bonuses and promotional offers on b k99 come with their own terms and conditions. Please read the specific terms of any offer carefully before claiming a bonus.

General Bonus Terms:

• The welcome bonus is available to new members once only
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first
• Wagering requirements are typically 5–20 times the bonus amount
• Claiming bonuses through multiple accounts is strictly prohibited
• Bonuses not used within the specified timeframe will expire
• B k99 reserves the right to modify or cancel any bonus program at any time

Separate terms apply to b k99's VIP program and loyalty points system. For more details, visit the VIP Page page. b k99 reserves the right to investigate accounts and forfeit bonuses in cases of suspected bonus abuse.

Once a bet placed on b k99 is confirmed, it generally cannot be changed or cancelled. Please review all details carefully before placing your bet.

Sports Betting Rules:

• Bets placed before a match starts will be refunded if the match is cancelled
• Bets may be voided due to technical errors during Live Betting
• Bets placed before odds change will remain valid at the original odds
• B k99's specific policy will apply in the event of a match reschedule
• B k99 reserves the right to void bets placed at erroneous odds

Casino Games & Lottery Rules:

• All casino game outcomes are determined by an RNG (Random Number Generator)
• Bets will be refunded if a game is interrupted due to a technical error
• Lottery results are determined through third-party verification

B k99 ensures full transparency in all betting outcomes. If you have a dispute regarding any result, contact support within 48 hours.

Certain activities are strictly prohibited on the b k99 platform. Violating these Terms & Conditions may result in permanent account closure and forfeiture of any remaining balance.

• Opening or operating multiple accounts
• Using multiple identities to abuse bonuses
• Placing bets through match fixing or the use of insider information
• Exploiting or probing for bugs and vulnerabilities in the platform's software
• Attempting to access or hack another member's account
• Using b k99 for money laundering or illegal fund transfers
• Misconduct or threats directed at b k99 staff
• Placing bets using automated bots or scripts

B k99 uses an advanced fraud detection system. If any suspicious activity is identified, b k99 will immediately investigate the account and report to the relevant authorities if necessary.

B k99 reserves the right to suspend or close any account without prior notice in the following circumstances.

• For violations of the Terms & Conditions
• For providing false or misleading information
• If evidence of fraud or bonus abuse is found
• If a member is found to be under 18 years of age
• If an account remains inactive for an extended period (over 12 months)

Members may request account closure at any time. Any valid balance will be made available for withdrawal. A maintenance fee of up to ৳100 per month may apply to inactive accounts.

B k99 is fully committed to responsible betting. Betting is a form of entertainment and should never be treated as a source of income. Ensuring member protection is one of the most important aspects of b k99's terms and conditions.

• Any member may set their own daily, weekly, or monthly deposit limits
• Activating self-exclusion will automatically deactivate your account for the specified period
• A cooling-off period option is available
• If you notice signs of betting addiction, contact support immediately

For more details, visit our Responsible Gaming page. b k99 is committed to the mental and financial well-being of all members.

For any dispute or complaint with b k99, please contact our customer support team first. Most issues are resolved within 24 hours.

Dispute Resolution Steps:

• Step 1: Submit a complaint to support via live chat or email
• Step 2: b k99's investigation team will conduct a review within 48 hours
• Step 3: If unresolved, the matter will be escalated to senior management
• Step 4: The final decision will be communicated via email

B k99's decisions are final and binding. However, members are free to seek independent legal advice. b k99 follows a fair and transparent process in resolving all disputes.

B k99 reserves the right to partially or fully amend these Terms & Conditions at any time. A notice will be published on the website before any changes take effect. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

• Notice of changes to the terms may be sent via email or SMS
• For major changes, at least 7 days' advance notice will be given
• Please check this page regularly for updates

For any questions or feedback, get in touch with us: support@bk99.cash